Shipping Policy

Last Updated: May 10, 2026

At Nutrique, every order is prepared with a focus on freshness, consistency, and product integrity.

1. Order Processing

Orders are typically processed within 1–3 business days after confirmation.

During periods of high demand, processing times may extend slightly.

Customers will receive shipping confirmation and tracking details once orders are dispatched.

2. Delivery Timelines

Estimated delivery timelines:

Metro Cities

2–5 Business Days

Non-Metro Locations

4–8 Business Days

Delivery timelines may vary based on courier availability, weather conditions, public holidays, or regional serviceability.

3. Shipping Coverage

We currently ship across most serviceable pin codes within India.

In cases where delivery is not possible, customers will be informed and refunded accordingly.

4. Packaging & Freshness

Nutrique products are packed in freshness-sealed packaging designed to preserve quality during transit and storage.

Customers are advised to:

  • Store products in a cool, dry place
  • Avoid direct sunlight and excessive humidity
  • Consume products within the recommended period after opening

5. Delayed or Failed Deliveries

Nutrique is not liable for delays caused by:

  • Incorrect shipping information
  • Courier disruptions
  • Natural events or force majeure situations
  • Customer unavailability during delivery attempts

Repeated failed delivery attempts may result in order cancellation.

6. Damaged Orders

If your order arrives damaged, please contact us within 48 hours of delivery with:

  • Order ID
  • Images of damaged packaging/product
  • Description of the issue

Eligible cases may qualify for replacement or refund review.

7. Return & Refund Eligibility

Due to the consumable nature of our products, opened food items are generally not eligible for return.

Refunds or replacements may be considered only in cases involving:

  • Damaged delivery
  • Incorrect product received
  • Manufacturing defect

8. Contact

For shipping-related queries:

Nutrique

Email: support@nutrique.live